Frequently asked questions
If you are currently asking yourself a question, the answer is probably here. If not, please contact us by clicking here.
HOW TO PLACE AN ORDER?
It's dead simple! Simply, choose the products you like most by clicking the 'Add to the cart' button. Once you finished shopping, head over to your shopping cart and proceed to your checkout page by following instruction.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard, American Express, Paypal & Apple Pay. All credit card informations will not be stored and securely processed.
HOW SAFE IS MY PERSONAL INFORMATION?
HOW DOES SHIPPING WORK?
All of the packages are shipped discreetly in unmarked boxes/packages. We offer free worldwide shipping discreetly and with speed. Delivery usually takes between 2-7 working days.
We partner with global merchants and artisans in order to provide you the best prices and the most interesting products.
Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee.
We offer international shipping options too - no matter where you are, you can buy from us! For more information on shipping check out our shipping page.
WHAT IF I NEED SOMETHING?
No worries! Contact us at firstname.lastname@example.org and we'll guide you through the process to send the item back.
CAN I CANCEL AN ORDER?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.
Which locations do you deliver to?
We deliver our package to the most remote places in the entire world.
Can I return my item?
YES you can ! If you are not 100% satisfied with your purchase, you can return the item within 30 days, after you have received it. In this case, we are happy to refund you 100% of your purchase value. Before returning the item, kindly contact us via email@example.com
Got more questions?
Shoot us a message via email at firstname.lastname@example.org